100 Years 
On Demand Webinar
Asking Police Chiefs the Right Questions
Asking Police Chiefs the Right Questions
ICMA Member
Non Member
Couldn't load pickup availability
How many police officers do you really need? How well is your police department performing? Are "officers per 1,000" and "number of calls" really meaningful measures? Join Tom Wieczorek, director of the Center for Public Safety Management, as he tackles these questions and provides data that will help you rethink the workforce allocation of your police department.
You and your staff will learn how to:
- Understand the difference between “calls for service” and “workload”
- Quantify actual workloads in police departments by seasonal and weekday variables and identify whether personnel are allocated correctly
- Get the metrics you need from police departments (such as the percentage of police officers' non-committed time) to make staffing decisions
- Learn alternative strategies for handling calls for service
- Establish goals and priorities and know what you need to analyze
- Set measurable goals, identify performance problems, and apply strategies to follow the path of continuous improvement
PRACTICE AREAS: [10] Service Delivery and [13] Human Resources Management and Workforce Engagement
TOPICS: Public Safety / Emergency Management and Human Resources
JOB TITLES: Chief Administrative Officer (CAO), Assistant Chief Administrative Officer (ACAO), and Department Head
-
Create a Free ICMA Account
Learn moreAn ICMA account is required to purchase courses.
With a free ICMA account you can enjoy access to weekly newsletters of Leadership Matters, purchase ads from the Job Center, receive 12 free credits to 1-on-1 coaching and more!
-
Become a Member of ICMA
Learn moreICMA Members enjoy a 40% or more discount on products, free subscription to PM Magazine, participate in member only discussions, receive unlimited 1-on-1 coaching and more!